Technical support and system administration
Integrated Help-Desk Module to record requests
and problems, and track their solving status.
and problems, and track their solving status.
FEATURES
- Administration of users’ access rights;
- Configuration of the organization’s structure according to its organigram;
- Automatic saving of safety copies for databases (Back-up);
- Audit of all system operations (who, what, when);
- Integrated Help-Desk Module to record requests and problems, and track their solving status.