HELPDESK / ADMINISTRATION

Technical support and system administration

Integrated Help-Desk Module to record requests
and problems, and track their solving status.

FEATURES

  • Administration of users’ access rights;
  • Configuration of the organization’s structure according to its organigram;
  • Automatic saving of safety copies for databases (Back-up);
  • Audit of all system operations (who, what, when);
  • Integrated Help-Desk Module to record requests and problems, and track their solving status.